Deepening Technological Cooperation: International Clients Visit, Exploring New Paths for Automation SolutionsFeb 06, 2026
Recently, a key client team from the Middle East visited our technical center for on-site testing and in-depth technical exchanges regarding our main industrial automation control products. This visit not only demonstrated the client's high level of trust in our product quality and technical service but also laid a solid foundation for future cooperation. Accompanied by our technical engineers, the client team first toured our modern product testing laboratory. The laboratory neatly displays core equipment from internationally renowned brands such as Alan Bradley, Siemens, and Schneider Electric, covering multiple categories including PLC controllers, DCS system modules, and robot drive units. The client focused on examining the actual operating performance of the MicroLogix series PLCs and conducted detailed verification of the redundancy switching capabilities of the Triconex fault-tolerant control system.
During the testing phase, our technical team set up a complete simulated production line control environment. The client operated the 1763-L16BWA controller on-site, programming and debugging it online using RSLogix 500 software. Engineers demonstrated the equipment's high-speed counting function, pulse output response characteristics, and EtherNet/IP communication stability in real time. Test data showed that the performance of all equipment met or exceeded customer expectations, especially the controller's stable performance at -20℃, which won high praise from the customer.
During the exchange meeting, customer representatives inquired in detail about product warranty terms, global logistics delivery times, and customized service processes. Our sales and technical team provided professional answers to the customer's questions regarding pricing plans, logistics cooperation models, and delivery cycles, highlighting our long-term partnerships with international logistics giants such as FedEx and DHL, as well as our globally comprehensive after-sales response mechanism. The customer fully appreciated our one-year warranty commitment and flexible payment options.
"This is the first time we've conducted such a comprehensive product verification at a supplier's site," the customer's project manager summarized. "Your professional technical support and comprehensive service system give us great confidence in future cooperation." This customer visit was not only a rigorous test of our product quality but also a full affirmation of our company's overall strength. In the future, we will continue to uphold the philosophy of "technology-driven, service-oriented," providing global customers with even better industrial automation solutions. Whether it's PLC/DCS system selection and configuration or robot integration project implementation, we will provide professional technical support and efficient supply chain response to help customers maximize production efficiency.
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